WARRANTY
INFORMATION

FocusEar warrants the original consumer for parts and labor as specified below for a period of one year from date of purchase. (Occasionally we will grant a two year warranty or our distributors will offer a two year warranty and if so, you will find it listed on your Invoice).

The Warranty provided herein is not assignable or transferable and is given in lieu of all other express warranties. It may not be extended or modified. Any implied warranties, including any implied warranties of merchantability or fitness for a particular purpose, are limited in duration and expire at the termination date of this written warranty.

The liability of FocusEar under this Warranty or under any implied warranty of merchantability or fitness for a particular purpose is limited to repair or replacement of the product. All other obligations or liabilities, including liability for special, incidental or consequential damages on the part of FocusEar, are hereby excluded. Without extending the length of any warranties given by FocusEar, it is agreed that any action against FocusEar for breach of warranty must be commenced within three (3) months of the expiration of the term of the warranty period, including any extension which may apply due to the purchase of an extended warranty.

Repairs will be provided at no charge under the terms of this warranty as a result of defective parts or workmanship and can be obtained by shipping the instrument directly to FocusEar (along with copy of purchase receipt) securely packaged and insured.

Defective parts will be replaced with new or rebuilt equivalent parts. Batteries, tubing and tips are not covered. Replacement parts are warranted for the remaining portion of the warranty period. Any unauthorized repair will void warranty.

This warranty is void when damage incurred is beyond FocusEar’s control (i.e., exposure to water or heat, stepped on or crushed, dog bite damage, etc.). Excessive wax related repairs are not due to manufacturing defects and may be considered out of warranty due to customer neglect.

Some states may not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you.